Question 1

Where is EQ located?

Accepted Answer

EQ is located at The Eighth, 22 Kings Place, South Melbourne VIC 3205. Follow the signage to the building lobby, where you will be greeted by an EQ host.

Question 2

What will I experience at EQ?

Accepted Answer

Unlike other wellness experiences, EQ is designed to offer an introduction to wellbeing practices that can become daily habits.

Question 3

How long is a session at EQ?

Accepted Answer

The EQ journey is designed to take approximately 3 hours, including the time you need to change on the way in and out. Our community social lounge is open as a place to connect with yourself and others.

Question 4

Do I need to book in advance?

Accepted Answer

To avoid disappointment, we recommend that you book your session in advance and include all members of your party in your booking.

Question 5

What should I wear?

Accepted Answer

For maximum comfort throughout the journey, we recommend wearing comfortable, light clothing (such as exercise clothing) to your session.

Question 6

What should I bring?

Accepted Answer

Bring a small bag with your bathers, a drink bottle and thongs or slides to use in the wet areas. All towels and shower products are supplied.

Question 7

Is there parking at EQ?

Accepted Answer

Metered and time-restricted street parking is available in the surrounding area. Otherwise, Care Park offer paid secure parking at 13-21 Palmerston Crescent, South Melbourne.

Question 8

Access by public transport

Accepted Answer

If you’re getting a lift, have your taxi or Uber drop you off at 22 Kings Place, South Melbourne VIC 3205. If you’re taking public transport to get to EQ, the closest tram stops are located on St Kilda Road at Stop 20 ANZAC Station/St Kilda Road or otherwise Stop 119 Wells Street/Park Street. EQ is a short walk from both tram stops.

Question 9

How do I make a group booking?

Accepted Answer

The easiest way to make a group booking at EQ is through our online booking system on our website.

Question 10

Can I reschedule my booking?

Accepted Answer

You are welcome to change your booking up to 48 hours before your booking start time.  To reschedule your booking, please follow the chance/cancel link at the bottom of your original booking confirmation email or otherwise email us at bookings@eq-wellbeing.com.

Question 11

When is payment made?

Accepted Answer

We require upfront payment for your session to secure your booking. All credit card details are securely processed and managed by our payment processor, Stripe.

Question 12

Do I make a payment at the time of my booking?

Accepted Answer

We require upfront payment for your session to secure your booking. All credit card details are securely processed and managed by our payment processor, Stripe.

Question 13

Can I attend if I am pregnant, have an illness or an access requirement?

Accepted Answer

We ask that you speak with a qualified health professional to help you decide whether EQ is appropriate for you. If you are unsure, please wait for medical clearance until you make a booking.

Welcome, 412
St Kilda Road.

Discover our Transformative Signature Journey

Find us in South Melbourne.

Welcome, 412St Kilda Road.

Discover our Transformative Signature Journey

Find us in South Melbourne.

Welcome, 412
St Kilda Road.